Field Service

Emergency Assistance

Immediate Response:  Time is Money
When you call for help, our goal is to respond immediately and return your equipment to working order as fast as possible.  L.A. Turbine has a global team of field service repair experts available 24/7/365 to tackle your problem.  Once the equipment or process issue is identified, L.A. Turbine is able to begin the repair work quickly because we have immediate access to engineers, materials, machining equipment, and assembly personnel plus we control the entire machining process from concept-to-commissioning and every step in between.  We can repair equipment at your plant site or in one of our global service centers.  We understand time is money.  When emergencies arise, invest wisely and choose L.A. Turbine to be your turboexpander troubleshooter.

Emergency Assistance 24/7/365: +1 855 FX-TURBO
For emergencies call +1 855 FX-TURBO (+1 855 398 8726), anytime and any day of the year to receive immediate help.  A field service representative will work quickly to assess your problem and determine an action plan within minutes of your call.  If the problem requires on-site support, a highly trained and knowledgeable technician will be dispatched and arrive on-site within 24 hours for domestic or international destinations.  We also offer personal equipment pickup and delivery assistance 24/7/365.  If we can’t get there fast enough, we have a team of certified transportation specialists available to help.

Turboexpander Emergencies:
Call +1 855 FX-TURBO or +1 855 398 8726
David Bloss, Field Service +1 661 294 8290 x1801
Chad Maccanelli, Customer Service +1 661 294 8290 x1802

Troubleshooting 24/7/365: Complimentary Consultative Service

Experiencing turboexpander problems but not sure they require immediate on-site intervention?  Pick up the phone anytime, any day and anywhere you are in the world and call L.A. Turbine at +1-855-FX-TURBO to access complimentary consultative troubleshooting services right away. L.A. Turbine turboexpander experts representing engineering, applications, manufacturing, technical repair and customer service stand ready to problem-solve on your behalf.  We are equipped to handle your equipment issues with L.A. Turbine service center operations in California, the Gulf Coast region and Belgium along with our rotating equipment partners located on five continents.  If the problem can’t be addressed via phone, our field service technicians will travel to your plant site within 24 hours of your emergency request.